When we embarked on the journey of creating Kinetic and developing the Trackboard.app, our vision was clear – to build a platform that truly catered to the needs of our customers. From the outset, we understood the importance of aligning our product with the real-world challenges faced by businesses. Our Minimum Viable Product (MVP) wasn't just a prototype; it was piloted with a paying customer.
Initially, our goal was ambitious: to
integrate program management, performance management, and talent management
into one cohesive platform. However, the reality of being a bootstrapped
company hit home, and we had to confront the luxury of time. Recognizing the
need to prioritize and deliver value sooner, I engaged with potential customers
and partners to identify where the pain points were most acute.
To my surprise, and perhaps
not-so-surprisingly, given my prior experience as a consultant, we uncovered a
substantial gap in corporate strategy planning, programming, and execution. It
was a pivotal moment that led us to question why we shouldn't pivot our focus.
And so, the transformation began.
The Learning Experience:
Customer-Centric Iteration: Our initial
approach emphasized building a comprehensive, all-encompassing platform.
However, engaging with customers allowed us to adopt a more customer-centric
iteration. We learned to listen actively, understand pain points, and iterate
our product to meet immediate needs.
Agility in Adapting: As a bootstrapped
startup, agility became our forte. The ability to pivot swiftly and realign our
focus based on market needs was crucial. It taught us the value of adaptability
and staying attuned to the evolving customers' challenges and needs.
Discovering the Strategy Gap: The
realization of the strategy planning gap was not just a revelation but a
strategic epiphany. It underscored the significance of strategic alignment and
execution in the success of businesses. We embraced the idea that strategy
should be at the forefront of organizational tools.
Why Focus on Corporate Strategy at the
time:
Immediate Impact: Strategy planning,
programming, and execution addressed an immediate and critical need for our
customers. It provided tangible solutions that made a significant impact on
their day-to-day operations.
Market Relevance: The shift toward strategy
planning allowed us to align with market trends and respond to the pressing
demands of businesses. It ensured that the Trackboard.app remained not just
relevant but ahead of the curve.
Sustainable Growth: Prioritizing strategy
planning laid the foundation for sustainable growth. It positioned us as a
vital partner for businesses navigating the complexities of strategic alignment
and execution.
When building a startup, the journey is as
significant as the destination. Our experience taught us that the ability to
pivot strategically in response to customer needs is very important when
bootstrapping. While our original vision of an all-encompassing platform hasn't
faded, it has evolved to encompass a more strategic focus. Trackboard.app,
shaped by the insights gained along the way, is now not just a product but a
strategic ally for businesses on their journey to success. This iterative
process, driven by a commitment to customer-centricity, continues to define our
approach as a bootstrapped startup carving its niche in the human capital and
resource management (HCM) competitive landscape. Now the good news is that our
customers are beginning to request a Performance Management tool for the rest
of their employees, and we will be piloting the new platform with paying
customers.